Trives Privacy Policy

This Privacy Policy outlines the manner in which 9373-9621 Quebec inc we collect, use, disclose, and protect the personal information of users of Trives. We are committed to safeguarding your privacy and complying with applicable privacy laws and regulations, including those in North America. By using Trives, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

• Precise Location: We may collect your device's precise location information to provide you with accurate taxi services.
• Camera: We may request access to your device's camera to enable you to take photos for ride identification or other relevant purposes.
• Storage: We may require access to your device's storage to store and retrieve necessary data, such as trip details and user preferences.
• Microphone: We may request access to your device's microphone to facilitate voice-based interactions, such as voice commands or audio recording for customer support.
• Texting and Calling: We may collect information related to texting and calling features, such as call logs, messaging history, and contact details, to facilitate communication between you and drivers.
• Contacts: We may access your device's contact list to provide you with a convenient way to select contacts for ride-sharing purposes.

1.2 Non-Personal Information:

We may also collect non-personal information, such as aggregated data, device information, and usage statistics. This information does not directly identify you and is used to analyze and improve Trives services.

2. Use of Collected Information

2.1 Personal Information:

We use the personal information we collect to:

• Provide and improve Trives services, including dispatching rides and facilitating communication with drivers.
• Process payments for rides and maintain accurate billing records.
• Respond to your inquiries, requests, and feedback.
• Customize your Trives experience and personalize Trives services.
• Comply with legal obligations and enforce Trives terms of service.

2.2 Non-Personal Information:

Non-personal information is used to analyze usage patterns, improve Trives's performance, and enhance user experience.

3. Disclosure of Information

3.1

We may disclose your personal information to third parties under the following circumstances:

• With your consent or at your direction, such as when sharing trip details with selected contacts.
• To trusted service providers who assist us in delivering Trives services, subject to obligations of confidentiality.
• When required by law or to protect Trives rights, safety, or property, or those of others.
• In connection with a merger, acquisition, or sale of Trives, where your personal information may be transferred to the acquiring entity.

4. Data Security

4.1

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

5.1

Trives is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove such information.

6. Your Choices and Rights

6.1

You may have certain rights regarding the personal information we hold about you, such as the right to access, correct, or delete your information. Please contact us using the information provided at the end of this policy to exercise your rights.

7. Changes to this Privacy Policy

7.1

We may update this Privacy Policy periodically to reflect changes in Trives practices or legal obligations. We will notify you of any material changes by posting the updated policy in Trives or through other means. Your continued use of Trives after such changes constitutes your acceptance of the revised policy.

8. Contact Us

8.1

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Trives, please contact us at Ashehab@fromscratchsolutions.com.

Please review this Privacy Policy carefully. By using Trives, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

End of Privacy Policy.